In order for drivers to know how to get into your facility and where to park, it is crucial that each Location Profile has accurate Facility Instructions.
The "Facility Instructions" section of your Location Profile is where you can inform customers of how to access the facility (including directions or landmarks for those facilities that are not easily found via googlemaps), as well as informing customers of any particular requires before arrival.
Some examples of helpful facility instructions:
"Show your booking number to the guard at check in and they will tell you where to park."
"Your Gate code is xxxx to open the electronic gate. You can park along the left side of the yard."
"Our yard has a long driveway, you will see a large blue "Parking" sign at the road. Follow the long driveway to our gate. Gate open 7a-7p. Please call xxx-xxx-xxxx to set up a time to get a key if you need 24/7 access."
Steps to update your Facility Instructions:
Login to your account (visit main page and click "login" in the top right)
In the top right corner, click "Account"
Select Locations from the drop-down
Click Edit on the location you want to update
Scroll down just below the map to find the text box
Fill the in text box with your unique instructions then scroll to the bottom of the page and click Save