If a charge for an overage comes in at an unexpected rate, please use the below guide for assistance.
Overages are calculated a daily rate, set by the yard, and are subject to change at any time.
Why? The yard needs to be able to charge more for this equipment due to the fact that there is no pre-cleared reservation for the equipment, and yards can and do become very congested if there are too many pieces of equipment on the yard without an active booking.
If you do not have an active (pre-paid) booking, or if you bring more equipment in the yard than is paid for, the yard has the right to charge a higher rate rate for any extra (or unpaid) equipment.
To avoid any of these charges that are subject to fluctuation, you will need to have an active booking on the yard for all pieces of equipment you bring onto the yard.
How to Validate Overage Charges
This article will guide you through the steps necessary to validate overage charges using your Booked Space Calendar Report.
Overages are generated when a customer has more inventory on the yard than paid spaces reserved through a booking. They are calculated by subtracting the total number of booked spaces from the max inventory on the yard for that service date.
The Booked Space Calendar will show you the number of spaces you had booked for a specific service date, the maximum inventory that was checked-in the yard for a service date, overage invoice number and allow you to view that service date’s inventory records.
Process to Validate Overage Charges
- Navigate to your ‘Booked Space Calendar’ which can be found under the ‘Reports’ tab on the main toolbar.
- Search for the yard location name in the ‘Filter’ bar where the overages accrued or scroll down till you find the correct yard.
Note: you can filter, group and sort by location, overage invoice number and booking number in the ‘Filter’ field at the top of the screen.
- Find the service date(s) in question and navigate to the respective service date box.
Each box will include the following pieces of information: Service Date, Booked Spaces, Max Inventory, Number of Overage Spaces, Charged Overage Spaces, Yard Location, Active Bookings for that Service Date and respective Overage Invoice
- Compare the number of booked spaces versus max inventory on the yard; if the Max Inventoryon the yard is greaterthan the number of Booked Spaces, overages will be charged.
Viewing Inventory Checked-in to the Yard
- When reviewing the specific service date box on the Booked Space Calendar, click the Action Button (...) on the right side of the box
- Click 'View Inventory Log'
An Excel sheet that is broken down to service date starting inventory, interchanges throughout the day and service date ending inventory
- The row where Max Inventory is identified is used to calculate the total number of overage charges